This Privacy Policy explains how AutomationRider ("AutomationRider", "we", "us") handles information on automationrider.com (the "Site"). It covers visitors to the Site and people who contact us about our services.
It does not cover patient information that dental or orthodontic practices process through the assistants we build for them. That is described in our HIPAA Notice and in the written agreement with each practice.
1. Information we collect
Information you give us
When you request a free AI audit, we collect what you enter in the form: practice name, website URL, your name and title, and your work email address. If you contact us in another way, we also keep what you send us.
Information collected automatically
When you visit the Site, we and our providers may automatically collect technical and usage information such as your IP address, device and browser type, the pages you view, the site that referred you, and the date and time of your visit. Our hosting provider, Cloudflare, processes some of this to deliver the Site and keep it secure. The audit form uses Cloudflare Turnstile, a security check that evaluates browser and device signals to tell people from bots.
The demo chat
The interactive demo on the Site runs in your browser with pre-written answers. What you type into it is not sent to us. Please do not enter personal or health information into the demo.
2. How we use information
- To review your website and send you the audit report you requested.
- To reply to you and discuss our services.
- To protect the Site and the form from spam, abuse and security threats.
- To maintain business records and meet legal obligations.
- To understand how the Site is used and improve it.
3. Who we share it with
We do not sell your personal information for money. Some uses of cookies and analytics tools can count as "sharing" for cross-context behavioral advertising under certain state laws; we do not use advertising cookies for that purpose. You can opt out at any time on our Do Not Sell or Share My Personal Information page. We share information only with:
- Service providers that help us run the Site, including analytics providers that help us understand how the Site is used. Cloudflare provides our hosting, database, email delivery and Turnstile security check. Google Fonts delivers the typefaces used on the Site, which means your browser requests them directly from Google.
- Authorities or other parties when the law requires it, or to protect our rights, safety or property.
- A successor if we merge with, or sell all or part of our business to, another company.
4. Cookies, analytics and similar technologies
We use cookies and similar technologies, and we use analytics tools, to operate the Site and understand how it is used, for example which pages are visited and how visitors find us. Cookies are small files stored on your device. Analytics tools may collect the technical and usage information described in section 1, and may be provided by third parties acting as our service providers.
Third-party services we load, such as Cloudflare Turnstile and Google Fonts, may also use browser storage or signals according to their own policies.
Your choices. You can block or delete cookies in your browser settings, though parts of the Site may not work as well. We treat a Global Privacy Control (GPC) browser signal as a request to opt out of sale or sharing. You can also use our opt-out page.
5. How long we keep information
We keep audit requests for as long as we need them to respond to you and to maintain business records, and then delete or anonymize them. You can ask us to delete your information sooner (see section 7).
6. Security
We use reasonable technical and organizational measures to protect information, including encrypted connections to the Site. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
7. Your rights
Over the past 12 months we may have collected identifiers (such as your name, email address and IP address), business contact details you submit, and internet or device activity (such as pages viewed). We use this as described above and do not sell it. You can ask us to tell you what personal information we hold about you, to correct it, or to delete it, and you can opt out of sale or sharing. Depending on where you live, you may have additional rights under state or other privacy laws, and you will not be treated differently for exercising them. To make a request, use our contact form. We may need to verify your identity before acting on a request. If you receive marketing email from us, you can opt out at any time by replying or using the unsubscribe option.
8. Do not send us health information
The Site, its forms and its demo are not designed for protected health information (PHI) or other sensitive patient information. Please do not submit it. If you are a patient, contact your dental or orthodontic practice directly.
9. Children
The Site is intended for dental and orthodontic practice professionals. It is not directed to children under 16, and we do not knowingly collect their information.
10. Where information is processed
We are based in the United States. Our providers may process information in the United States and other countries where they operate.
11. Changes to this policy
We may update this policy from time to time. The "Last updated" date above shows the current version. Material changes will be posted on this page.
12. Contact us
Questions about this policy or requests about your information: use our contact form.